On The Job Training Consider the best ways to close the skills gap. Let's look at what kind of #onthejobtraining we are offering employees. Do they feel like they are being groomed for success or are they just coming to work with minimal direction and told they need to follow their job description? Somebody needs to mentor them and help them understand the culture and interpret their job description in more specific terms. Development Opportunities What about the employees' c

How does “Organizational Focus” drive success…or failure? It seems that any corporation has its ducks in a row, whether they are in the best order or not. What I mean by that is that, in all my years in a corporate environment, I have seen some great strategic integrity with plans in place for overall Vision, Mission Statement, Strategic Plan, Goals, SWOT, etcetera. They always have a one year, five year and ten year plan with great transparency. All employees in these best-

There seems to be a strong correlation between the financial health of an organization and the leadership culture and behaviors within that organization. When reinforcing strong leadership, trust and collaboration throughout the organization better financial performance was realized. Likewise, when key behaviors were missing so were the financial gains. Based on recent research developed by Interaction Associates and the Human Capital Institute (HCI) a larger percentage of hi

I wanted to share the letter I wrote to Southwest Airlines... My first time in Portland I made an error on the train system on the way to the airport. I arrived late to the airport at approximately 6:00 pm for a flight that was to depart at 6:24pm. I hurried to the United Airlines ticket counter. With such a narrow window to make my flight I immediately explained my error and how I just wanted to make this flight to get home to my wife and children and then asked how I could